The ARC method of determining the months within a quarter. The first month is the first four weeks, the second month is the next four weeks, and the last month of quarter is the next five weeks.
The department within ARC that accredits or approves new agents, changes to their status, location, etc.
A notice issued by carriers to make an adjustment to a settled sales report, also called a Memo. A Memo will be one of the following types: - Credit Memo - Authorizing funds be paid from carrier to agent - Debit Memo - Requesting funds due to carrier from agent - Recall Commission Statement - Debit issued from carrier to agent to retract the commission on a refunded ticket
A body of 12 travel organizations whose role is to provide ARC with advice and guidance on matters affecting travel agents.
A code assigned to each accredited Travel Agency and Corporate Travel Department (CTD). Also called ARC Code Number.
An agency that has met accreditation requirements and is on the ARC Agency List.
Item Type identifier code for a compensation request submitted by agent to reclaim discrepancies on the Agent Sales Summary up to $25. The original document must have been settled in the last 12 PEDs.
Item Type identifier code for the agent's copy of ticketing documents. If selected, will return initial data for sale/exchange documents.
The ASP encompasses distribution and control of ARC traffic documents and processing and settlement services in connection with the sale or issuance of such documents by industry agents.
A team of agents assembled to assist in the design and development of the Interactive Agent Reporting (IAR) tool.
The trade association the U.S.-based carriers whose main objectives are to deal with political matters that have an affect on its members and interline matters.
Credit card issued by some carriers to purchase air travel or related services only.
A carrier ticket office at an airport.
ARC is a close corporation whose principal office is located in the State of Virginia. The shareholders are passenger-carrying scheduled airlines that are members of the Air Transport Association of America.
The brand name for the ARC database of ticketed travel transactions. The ARC COMPASS division oversees products and services powered by this database.
A free, secure, and paperless record-keeping system for participating travel agents and carriers (airlines and railroads) that delivers immediate online access to 39 months of ARC ticketing data.
A unique agent designator assigned by ARC. First 2 digits reflect state code; last digit is a check digit. Also called Agency Code Number (ACN).
For certificates, vouchers and carrier non-transport documents, the Agency Number data will reflect the ACN of the entire transaction list. For all orther document types, it reflects the ACN location that issued the document.
For Certificates, Vouchers and Carrier Non-Transport documents, the Agency Number data will reflect the ARC Number of the entire transaction list. For all other document types, it reflects the ARC number that issued the document.
Item Type identifier code for the coupon of the airline ticketing form. If selected, will return settled data for sale/exchange documents.
Coupon of the airline ticket form. Currently mailed with agent sales report and used by ARC to capture settlement data.
Item Type identifier code for an authority to refund a Prepaid Ticket Advice (PTA) document. If selected, will return settled data for this document.
An automated traffic document that is generated on a coupon-by-coupon basis.
A ticketing terminal with which the user can select a travel itinerary, make payment, and obtain tickets without agent handling.
Accounting and customer service software usually used by larger agencies. Frequently used to prepare sales reports.
Non-U.S. equivalent of the Area Settlement Plan (ASP.)
A document produced in connection with a ticket authorizing the passenger to board.
The code of the booking agent entered on the ticket.
An agency owned by another agency.
A program that allows a user to move through, read, and interact with the World Wide Web. The most common browsers are Microsoft Internet Explorer and Netscape Navigator.
Item Type identifier code for a voided transaction type that is generated when there is an interruption in the communication link between the GDS and carrier. These transactions are shown with the CN code on the IAR List Transaction and List Void screens and the Agent Sales Summary.
Organization with an active Carrier Services Agreement with ARC.
The official three-digit Airline Designator.
A team of carriers assembled to assist in the design and development of the Interactive Agent Reporting (IAR) tool.
Form of customer payment that includes cash, checks, and Government Transportation Requests (GTR).
Credit Card Indicator - A 2-character credit card contractor code that identifies the credit card. This field is blank if it is a cash transaction.
A carrier ticket office not located at an airport.
A designator of the Class of Service reserved or requested.
The commission amount owed by a Ticketing Carrier/Validating Supplier (TACN) to an entity for selling on its behalf.
The percentage of fare claimed by an entity as eligible commission.
Item Type identifier code assigned to additional new documents in an exchange transaction. The primary document is identified as AGT for initial transactions and AUD for settled transactions. The CMP code will display for any document type, such as MCO, PTA, etc.
The re-entered password that was previously entered in the New Password field. Password will be displayed as asterisks when entered.
Item Type identifier code for a secondary ticket used for a continuation in itinerary. Will have the same form number and a consecutive serial number to the primary ticket.
The coupon number of a flight segment or a value coupon which the data in the record is associated.
An identifier that signifies a coupon returned in a refund or exchange. It is only applicable when the Item Type is CPN. Users will only be able to select this line for a settled transaction. If selected, the data returned will be associated with the returned coupon.
2 character Credit Card Contractor Code for matching document. Blank if transaction was paid in Cash.
Item Type identifier code for a notice issued by a carrier authorizing funds to be paid to an agent to adjust a settled sales report.
Indicators for each matching document specifying the source of the document. Indicators for initial documents are: I (IAR) and F (all other sources).
Central storage for information extracted from a company's various business systems and organized for analysis purposes.
The date a document was issued.
Item Type identifier code for a carrier-issued document requesting funds due carrier from an agent.
The local flight departure date.
The local flight departure time as published in an airline's current schedule based on the 24-hour clock or expressed as A, P, N, M for AM, PM, Noon, Midnight, e.g.: 0715 or 715A, 1015 or 1015A, 1200 or 12N, 1915 or 715P, 2400 or 12M.
The serial number used to identify the Standard Traffic Document (STD).
Electronic Ticket Indicator - Indicates if a ticket is an e-ticket. The filed is populated with (Y) if it is and blank if it is not.
An \"800\" phone number agents can use to call ARC with questions relating the Electronic Credit Card Billing (ECCB) [LINK] program or credit billing problems.
A sub-system of the Area Settlement Plan (ASP) [LINK] that accelerates billing of credit card sales allowing carriers to take advantage of discounts offered by the credit card contractors.
A unique number generated by a carrier to authorize or approve a transaction. It may also be used to authorize converting the e-ticket to paper. Normal use is to authorize a void, refund, or exchange of an electronic ticket.
A field that is populated when an ESAC code is present. Code is C for an ESAC code associated with a transaction voided through the GDS. Code is A for an ESAC associated with a void that was manually added to IAR. Otherwise, field is blank.
Ticketing transaction in which passenger information is filed electronically with the carrier via the GDS, eliminating the need for the agent to print and the passenger to present flight coupons.
Ticketing transaction in which passenger information is filed electronically with the carrier via the system provider, eliminating the need for the agent to print and the passenger to present flight coupons.
Remarks provided to ensure common understanding between passenger and carrier when a fare is restricted as to time of travel, period of validity, voluntary rerouting, or where any other restricting condition(s) are applicable that are not otherwise clearly evident from other entries.
Transaction in which one or more full or partial settled documents is being substituted for one or more new documents. The result may be no additional funds collected (Even), a collection of additional funds (Add Collect) or a refund to the customer (Refund).
Identifies the last date in a 7-day period of the week when ARC expects the travel agency to report transactions to ARC. The PED is the last day of a sales period and always ends on a Sunday. All transactions from Monday - Sunday should be reported in the sales report ending with the Sunday date.
The local flight departure date
The local flight departure time as published in an airline's current schedule based on the 24-hour clock or expressed as A, P, N, M for AM, PM, Noon, Midnight, e.g.: 0715 or 715A, 1015 or 1015A, 1200 or 12N, 1915 or 715P, 2400 or 12M.
Reservation systems operated for agents to make bookings and ticket sales for carriers.
If the document has been modified in IAR, a (P) indicator is displayed if it is a pricing field changed. If it is a non-pricing field change, a (N) indicator is displayed. The field is blank if no modifications were made. A (P) indicator will display when the following changes are made: Calculated Fare - ISO Currency, Date of Issue, Form of Payment Account Number, Manual Equivalent Fare - ISO, Tax Amount, Total Document Amount, Calculated Fare, Tax Type, PFC Location, PFC Amount, Class of Service, Fare Basis, Bank Rate, Tour, Ticket Designator, Class Code - Conjunction, Fare Basis - Conjunction, Form of Payment Acct Num - EX, PFC Total, PTA Service Charge.
The date the void status was applied to the transaction in IAR.
An electronic reporting system for agents to report sales activity to ARC.
The international organization which maintains all standards with regard to air transportation, e.g., ticketing, baggage handling.
Displays an open image of a specified document type.
A joint board, made up of agent and carrier representatives, which reviews matters that may have an impact on agents, in general, or issues contained in the Industry Agents' Handbook.
An acquiring bank (Visa and MasterCard only) which acts as the credit card processor for a carrier.
The amount due to the carrier from the agent for a sale. It is the Sum of the Total Cash Sales, minus Commissions, plus or minus Net Adjustments.
Official list of airline schedules.
The 3-digit carrier code associated with an old document in an exchange transactions.
The 10-digit document number of the settled unused document(s) used as a partial or full payment for new document(s)
Credit memo processing to allow carriers to make payments to agents electronically.
Signifies the PED date (MM/DD/YY) in which nthe matching document was settled. It will be blank for initial data responses.
The sales report in which the matching line information was sold or validated.
A total of the cancellation penalties charged to a customer for refunding or exchanging all or part of a ticket.
The Sunday calendar date which marks end of the week for which the agent is reporting sales. See also: Report PED, Processing PED, and Expected PED.
Identifies the last date in a 7-day period of the week when the report line transaction was first reported to be settled at ARC. The PED is the last day of a sales period and always ends on a Sunday.
A 6-digit identifier that indicates where and when a sales report was processed. The first two digits identify the processing center; the third and fourth are the month; the fifth digit is the week of the month, and the sixth digit is the cycle or processing date for the week. There are five cycles in a processing week.
Identifies the last date in a 7-day period of the week when the report line transaction was first reported to be sold or validated by ARC. The PED is the last day of a sales period and always ends on a Sunday.
Weekly sales report prepared and submitted by the agent to be sent to ARC.
Weekly summary of sales processed by ARC and sent to the agent.
Obtaining funds from one party and disbursing to the other.
Void indicatator (V) aappears if the associated transaction was voided through the GDS. If voided manually in IAR, a (M) void indicator will display.
Data necessary to monitor ticket inventory, such as ticket number or stock control number and ACN of \"Shipped To\" agent.
The process of issuing a coupon or set of coupons.
Used to request a search for a single ticket. Users enter an optional 3-digit carrier code and a required 10-digit form/serial number.
The sum of the individual commssions of a document.
The sum of base fares for a document. The base fare is the amount of a document excluding taxes and penalty amounts.
is the sum of base fares, all taxes and any penalty amounts.
The sum of the individual taxes that match the document.
Transaction Date - For flight coupons, certificates and vouchers, this will reflect the Date of Issue of the primary dociment in the transaction. For Debit Memo, Credit Memos and Recall Commission Statements, it is the PED.
An ARC message distributed weekly via broadcast e-mail and fax with the agent sales summary.
ARC's vendor program that expands the range of products and services travel professionals can offer their clients, improving service and increasing revenues.
Item Type identifier code for the authorization by a carrier to issue a ticket at less than the published fare using a discount certificate as support. No Refund Exchange Notice (REN) is required.
The 3-digit numeric code of the ticketing carrier.
A traffic document which has been spoiled or canceled.
Indicates how a transaction was voided. Transactions voided manually in IAR without updating the carrier's e-ticket databace will have a (I) indicator. Transactions manually voided in IAR updating the carrier's e-ticket database have an (E) indicator. Transactions voided through the GDS have a (F) indicator. This field is blank if the transaction is not a void.