Password Requirements

All passwords must be 8 characters in length, must contain BOTH alpha (A, b, L) and numeric (1, 3, 8) characters, and begin with an alpha character. All passwords are case sensitive. You and your organization’s Administrator can reset the password at any time by selecting the “change password” option below.

 

IMPORTANT: Any user who attempts to enter an invalid password more than three times will be locked out of the Service.  Additionally, any user who has not used the Service for more than 120 days after the last password change will no longer have an active User ID. In either event, the user will need to contact their organization’s Security Manager.