To access the ARC Document Retrieval Service (DRS) you must have an account. If you do not have an account, you can complete and submit a DRS application to ARC. To request an application, please contact ARC's Customer Care Center if you are a travel agency or Carrier Help Desk if you are carrier. The Customer Care Center can be reached at +1 855.816.8003 or CCCHelp@arccorp.com. The Carrier Help Desk can be reached at +1 855.816.8007 or CHD@arccorp.com.
If your organization is already using the Service, its easy to add new additional users. Please see your organization’s designated Security Manager for more information.