Tip of the Week

Document Ordering System Self-Service Password Reset

Forgot your Document Ordering System password?

Try the self service password reset feature. It's easy.

  • Just click on the Forgot Your Password? link.
  • Enter your user ID and the email address on file.
  • Click submit.
  • A temporary password reset email will be sent from CustomPoint@rrd.com.
  • Use the temporary password provided to log into the Document Ordering System, where you will be asked to change your password.
  • Using the temporary password as your 'old' password, and enter a new password where directed.

If you do not see the Forgot Your Password? link and you are using a saved favorite, please try logging in from ARC's home page. Go to www.arccorp.com and click on the Document Ordering System link under Customer Login in the left corner.