Forgotten user name or password
If you cannot remember your user name, contact your internal administrator(s) for assistance. If you are a primary administrator and need assistance, please contact either the Customer Care Center (for agents) at +1 855.816.8003 or the Carrier Help Desk (for Carriers) at +1 855.816.8007.
If you have forgotten your password click on the "forgot password" link below the login fields, then answer your three security questions.
Registering to use Memo Manager
Carriers: If you have subscribed to AMM and a primary administrator has registered, click "Not Enrolled? Register Now" on the bottom right of the login screen. If your carrier has not subscribed or does not have a primary administrator, contact the Carrier Help Desk at +1 855.816.8007.
Agencies: All agents have access to AMM. If a primary administrator from your agency has registered, click "Not Enrolled? Register Now" on the bottom right of the login screen. If your agency does not have a primary administrator, contact the Customer Care Center at +1 855.816.8003.