Welcome to the ARC Document Retrieval Service

The ARC Document Retrieval Service is a Web-based storage solution for ticketed transportation transactions. This free service can help you reduce storage costs by eliminating the need to print and retain paper coupons and help save time and money researching transactions.

The ARC Document Retrieval Service is powered by ARC COMPASS^®, the leading, trusted source for travel transaction information. ARC COMPASS is a data warehouse that contains 39 months of transactions settled through ARC.

Please select from the following help topics:

• Technical Requirements

• User Login

• Breadcrumbs

• Input Screen

• Initial Response Screen

• Masking Features

• Output Search Results

• Changing a Password

• Administrator Login

• Administrator Menu

• Frequently Asked Questions

• Common Messages

• Support and Contact Information