User Login

To login to the ARC Document Retrieval Service:

  1. Enter your Organization Number, your User ID and Password in the initial login screen (see example below).

  2. Click Login to login to the service or click Clear to reset the login fields.

    You will be prompted to change your password periodically. Your password will expire after 120 days of inactivity. Please call your company’s Security Manager for password assistance.

    Note: All passwords must be 6-8 characters in length, must contain BOTH alpha (A, b, L) and numeric (1, 3, 8) characters, and begin with an alpha character. All passwords are case sensitive. You and your organization’s Administrator can reset the password at any time by selecting the “change password” option below.

    Additional Login options