The ARC Document Retrieval Service allows you to mask credit card and passenger name information from any particular transaction detail window.
At the bottom of the Input Screen and the Initial Response Screen, you
are presented with the option to mask the Credit Card Number, the Passenger
Name, Commission Information or all three. Simply click on the checkbox
to select or deselect that option.
Passenger name masking completely replaces the first and last name with asterisks
Credit Card masking replaces all but the last four numbers of the credit card with asterisks
Commission Information masking completely replaces commission amounts and percentages with asterisks
NOTE: If any selection is grayed out, your Security Manager or Supervisor has forced masking for you. You will need to contact your Security Manager or Supervisor to address changing these options.
If you choose to mask, that information will remain hidden throughout the rest of your session until you manually deselect that option.
Upon logging out of the service, all options will be reset to deselected (no masking.)
As an administrator, you can select which users or locations within your organization can view passenger name, credit card information and commission information. Users who are allowed to view this information will also be able to mask it and unmask it at any time.