ARC is dedicated to preventing fraud and ensuring compliance with the Agent Reporting Agreement (ARA). Our fraud prevention efforts include:

• Working proactively with a team of auditors, analysts, investigators and law enforcement officials to detect and deter fraudulent activities
• Investigating incidents of theft, counterfeiting and fraud
• Developing reports and conducting analysis to identify suspicious activity
• Providing fraud prevention training

Travel Agencies and CTDs

ARC wants to help ensure that your business as well as the whole of the travel industry is protected from fraud.

ARC-accredited agencies are required to adhere to security and financial obligations stated in the Industry Agents Handbook, including location security, security of ARC traffic documents, and security for electronic documents.

• Credit Card Red Flags
• Credit Card Acceptance and Chargeback Prevention Tips for Travel Agents
• I.D. Checking Guide
• Fraud Prevention Training
• Reporting a Theft, Burglary, or Lost ARC Traffic Documents
• For more on cyber crime: http://www.ic3.gov/

Financial Guarantee Compliance
As an ARC-accredited agency, it is important to remember that establishing and maintaining a Cash Security Deposit, Bond or Letter of Credit is required for satisfying the financial guarantee requirement specified in the ARA.

Carriers

ARC wants to help ensure that your business as well as the whole of the travel industry is protected from fraud. ARC participating carriers can benefit from:

• Fraud Prevention Reports
• Fraud Prevention Training

Carrier Bulletins: periodic notices of agent activity and participation with ARC can be found through logging on to My ARC (ARC participation required)

Passengers

If you are a consumer and would like to report a suspected fraud incident (for example, agency location abandoned, unauthorized use of your credit card, etc.), please contact us.

For more on cyber crime: http://www.ic3.gov/

Law Enforcement

As a corporate citizen, ARC will support law enforcement in the investigation and prosecution of criminal activity. Not only are we legally compelled to cooperate in keeping with legal statutes but we also feel that doing so is very much in keeping with our mission to maintain the highest standards of integrity and excellence in our system and services.