Interactive Agent Reporting (IAR) is an electronic sales reporting system that uses the Internet and Web-based technology to integrate an agency's Global Distribution System (GDS) and ARC's settlement system. It allows ARC participating organizations to settle agency sales, refunds, exchanges, and adjustment transactions.
Ticket transactions are transmitted from the GDS to IAR daily, and are available in IAR the following day. Transactions can also be entered into IAR directly. IAR collects the ticketing data and electronically prepares a weekly ARC sales report on a daily basis. IAR will verify each transaction, as it is received, and identify specific errors. On Tuesday of each week, the sales report date is verified and submitted to ARC for settlement. Historical sales and transaction data is then viewable in ISS and DRS.
Pricing and Ordering: IAR is part of the core set of products included in the cost of participation for fully-accredited travel agencies and CTDs.
- Screen layouts that match typical sales reporting work flows
- The ability to choose the number of transactions to display on a page
- A graphical user interface that is easy to learn, read, and navigate
- The ability to print or export a list of transactions for use in a spreadsheet or word processing application
Back Office System Information
IAR includes a feature for creating data files which can be imported into most Back Office accounting Systems (BOS). Types of reports can include financial, customer, travel patterns, settlement, general ledger, and accounting. These can be used as an optional reconciliation tool to identify discrepancies in net cash, net credit and/or net remit between data in IAR and data contained in your BOS.
There are two separate files available depending on the amount of detail needed. Participants may request a list of transactions containing a summary of each transaction or a single detailed transaction. In addition, qualifiers can be used to further customize a file request.
Any inquiries about importing BOS files should be directed to the attention of your BOS vendor.
- Less Work - With IAR, you may completely eliminate sorting of agent and auditor coupons, and reduce the paperwork drudgery of refunds and exchanges.
- More Time - All-electronic filing, along with the organization, storage and retrieval of your reports, eliminates manual sorting, mailing, filing and searching.
- Additional Savings - IAR keeps you on top of cash flow and includes safeguards to help reduce fraud. Plus, it's free with your ARC Accreditation.
- Fewer Errors - IAR flags errors for you to correct so that sales report can be submitted error-free, eliminating the need for post-settlement reconciliation.
- Greater Freedom - With Internet access you can complete your reports from home or while traveling, and never wait for an available GDS terminal. Multiple offices can centralize or distribute reporting and reconciliation at their discretion.
- Simplicity, Security, Support - IAR requires no new hardware or software, is protected by multi-level security, and offers industry-leading training and customer support.
- Increased Efficiency - Use the IAR Back Office System (BOS) feature to create customized output files to reconcile and create you own productivity spreadsheets and reports, or to interface with your agency's own BOS.
