Agency List File

ARC Agency List - in electronic, label, or printed formats - is your complete and up-to-date list of ARC-accredited Travel Agencies, Corporate Travel Departments (CTDs), Verified Travel Consultants (VTCs) and Reservation Service Providers (RSPs) throughout the United States, Puerto Rico, and the U.S. Virgin Islands. Whether you are an agency, hotel, or other industry supplier, the Agency List can be used for agency database and account management, sales and marketing, and as a reference guide to verify accreditation.

We maintain detailed information on all ARC approved locations and keep it accurate with weekly electronic updates. The ARC Agency List provides an unparalleled opportunity for agencies and industry suppliers to obtain a quality list management tool that connects them with distributors.

Pricing and Ordering: Costs vary based on whether you purchase a one-time report or a subscription. Please contact us for pricing details.

Features
Benefits
FAQs

Directory - Comprehensive listing includes independent, home, branch, and satellite ticket printer (STP) locations. printed on a quarterly basis (March, June, September, December editions) and available in single editions or annual subscriptions.
Mailing Labels - Up-to-date information with ready-to-mail convenience. Laser labels are peel-and-stick, 30 labels per sheet (three across, ten down).
Standard File - Comprehensive electronic data file allows you to organize and store the most up-to-date information. Available as a one-time master list or as a weekly, monthly or quarterly master subscription. Update-only files are also available on a weekly, monthly or quarterly subscription basis. Available via Internet download and electronic transmission delivery methods.
Special Selections - Customized selections sorted to meet your targeted marketing needs. Choose from one or more of the following selection criteria to define your list:
- State
- City name
- ZIP code
- Area code
- Office type (e.g. Home Office Location, Branch, etc.)
Focused Agency List (FAL) - Organized by sales volume to help you target the right agencies for your products and services. This specialized list is comprised of five groupings of ARC locations based on their fare totals for the previous calendar year.

One Comprehensive Source - The standard list includes every ARC-accredited Travel Agency, CTD, VTC, and RSP home office, independent, branch, and satellite ticket printer (STP) location.

Quality Assurance - The ARC List is the only resource for the complete listing of accredited and approved locations that have passed our rigorous financial, personnel, and security operations standards.

Reliable, Up-to-Date Information - We update the data weekly, ensuring its accuracy and timely delivery.

Convenient and Cost-Effective Formats - Available in a choice of printed directory, peel-and-stick laser labels, or several electronic formats to suit your business and budget.

Customization for Target Market Penetration - Our specialists can accommodate most requests for list selections or special data subsets to assist your focused marketing efforts.

Directory Frequently Asked Questions (FAQ)

When is the Agency List Directory available?

The Agency List Directory is available approximately five weeks after the date of the edition/the end of the quarter (the March edition is available in early May, the June edition is available in early August, etc.).

Is my subscription automatically renewed?

Orders for the Agency List Directory must be placed every year to continue receiving the directories. Subscriptions are not automatically renewed.

Is there a shipping fee to receive the Agency List Directory?

ARC will ship the Agency List Directory within the United States, Puerto Rico, and the U.S. Virgin Islands at no expense to the customer. Any request for a shipment outside of these areas is subject to a processing fee in addition to actual shipping costs.

Standard File FAQs

What is included on the ARC Agency List Standard File?

The file contains the following standard elements across all media and file formats:

Current, Previous, and Home Office Agency Code Numbers
Legal and Trade Name along with the Trade Name Label
Physical and Mailing Address and Phone Number
Office, Accreditation and Entity Type
Date of inclusion on the list
Mail indicator for agencies accepting direct mail pieces

Please consult the File Specifications of the media and format which you have selected for exact file layout and detailed element descriptions.

Once I purchase this list, is it mine to keep and use as I please?

You may keep the list throughout the length of your signed Lease Agreement, which is generally a 12-month period. During this time, you must adhere to the restrictions on use of data and direct promotions outlined in the agreement.

How quickly can I get the list once I place an order?

Orders for the Standard List formats are generally fulfilled within 48-72 hrs. depending on the request. Your sales contact can provide estimated delivery times once the order is placed.

Special Selections FAQs

In what format are the Special Selections delivered?

Delivery is accomplished via e-mail or CD-ROM in ASCII comma delimited (.txt) or Microsoft Excel formats.

Can I combine multiple selection criteria in a single request?

Generally, yes. The most typical requests we've responded to include a combination of a geographic selection (e.g. State, City name, ZIP code, Area code) with an Accreditation type or Office type.

Focused Agency List FAQs

What is included in the FAL file?

The FAL file includes the following fields:

Current, Previous, and Home Office Agency Code Numbers
Legal and Trade Name along with the Trade Name Label
Physical Address and Phone Number
Office, Accreditation and Entity Type
Date of inclusion on the list
Mail indicator for agencies accepting direct mail pieces
Sales volume range

How is the sales volume calculated?

The Fare amount, which is the total value of all tickets, less taxes, fees, and charges, is summarized on an annual basis by agency location. Ticket refunds and exchanges are factored into these fare amounts accordingly. To be included on the FAL file, the location must be active as of the end of the previous calendar year (e.g., December 2008 if the current year is 2009).

Does the file include financial information? If not, can I add specific sales amounts to the file?

No. The file does not include specific dollar amounts, nor can ARC make that information available to parties other than the agent in question and ARC participating carriers.

General Agency List FAQs

How much do your lists cost and how do I place an order?

Pricing depends on the frequency and format that you select. Please contact us for further information regarding pricing and ordering for your selection.