Frequently Asked Questions
General Questions
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I’m a fully accredited ARC entity, what is the cost to process service fees through ARC?
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A:
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There is a one-time enrollment fee of $25.00 and each transaction is assessed at 3.5% with a minimum charge of $0.70. Regardless of the product you use, the price is the same and one enrollment fee covers both methods. There are no additional monthly charges to use ARC Agent’s Choice, you simply need to enroll using one of our secure online applications below.
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I’m approved as a Verified Travel Consultant (VTC), what is the cost to process service fees through ARC Agent’s Choice?
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There is a one time enrollment fee of $25.00, and each transaction is assessed at 3.5% with a minimum charge of $0.70.
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Can I still submit a Manual TASF transaction?
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In an effort to make the TASF submission 100% electronic, ARC has eliminated the option of submitting Manual TASF transactions for processing. This program change became effective April 29, 2007. Read more…
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I’d like more information. What should I do?
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For more information on the TASF program, please send us an email or call us at +1 703.816.5106.
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| TASF Using a GDS (Only available to fully accredited ARC entities) |
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How do I begin processing service fees through ARC via my GDS?
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To get started using the ARC TASF GDS product, please complete the secure online application. Shortly after you submit your application, an ARC representative will contact you to help you get started.
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I’d like more information. What should I do?
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For more information on processing service fees through ARC via your GDS, please see the TASF – GDS Overview Document. You can also call ARC at +1 703.816.5106 or send us an email.
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| ARC Agent’s Choice (Available to both fully accredited ARC entities and Verified Travel Consultant (VTC)) |
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What is ARC Agent’s Choice?
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ARC Agent’s Choice is an easy-to-use, web-based application allows you to process service fees independent of a GDS. It is an additional, alternative method to the GDS-based service fee processing program.
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Does ARC Agent’s Choice replace the current TASF product?
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No. It is important for customers to understand that this product is not a replacement for the current TASF product (GDS offering), but an additional offering for our customers.
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I’m already using TASF. Is there an additional cost to use ARC Agent’s Choice?
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No. If you’re currently using TASF, you do not have to pay the $25.00 enrollment fee to use ARC Agent’s Choice, you simply need to sign up. (The same per transaction fees still apply.)
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Q:
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How do I begin processing service fees through ARC via ARC Agent’s Choice?
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A:
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To get started using ARC Agent’s Choice, please complete the secure online application. Shortly after you submit your application, an ARC representative will contact you to help you get started.
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Q:
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I’d like more information. What should I do?
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A:
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If you would like additional information, please call ARC at +1 703.816.5106 or send us an email.
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