My ARC Extended Outage This Weekend
My ARC will be unavailable for an extended outage this weekend starting
Saturday, August 29, 2015 at 10:00am Eastern Daylight Time (EDT) until Monday, August
31 at 7:00am EDT. During this scheduled time, you will not be able to access My
ARC or any of its tools or products, including IAR and Memo Manager.
This full system outage is necessary in order to perform a database migration
and a security update. The necessary work is being split into two phases; the
first will take place this weekend and a second phase requiring another
extended outage will occur on Saturday, September 19, 2015 beginning at 10:00am
EDT until Monday, September 21 at 7:00am EDT.
ARC realizes that these full system outages have an impact on your work with My
ARC tools. We are sharing this message with all My ARC users to allow time to
plan any necessary schedule adjustments. Weekend dates were chosen to minimize
the impact to My ARC users because weekends have the lowest amount of user
activity. All systems are expected to be fully operational at 7:00am the
following Monday morning.
Your understanding and patience are appreciated as we improve and further
secure ARC systems. Please share this information with others in your
organization that may be impacted by these scheduled My ARC outages.