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ARC Corporate Communications
4100 N. Fairfax Drive, Suite 600
Arlington, VA 22203-1629
703 816-8525
Fax: 703 816-8168
corpcom@arccorp.com
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ARC RELEASES NOVEMBER OPERATING RESULTS
Arlington, VA,December 9, 2004 -
Total sales and transactions processed by ARC in the four weeks of November 2004 revealed a continuation of the now familiar
trend. Travel agent and Corporate Travel Department transactions were up slightly from a year ago while total sales (dollar volume)
were down just 1% compared to November 2003. Domestic fares lagged the preceding year by 5% while international fares exceeded 2003
by the same percentage.
Electronic ticketing, as a percentage of overall transactions processed by ARC on behalf of more than 23,000 accredited travel agency and CTD locations,
reached 87.36% in November. Average weekly sales per location and average transactions per location grew by 10 and 12% respectively compared
to the same month in 2003. This comparatively strong growth is reflective not only of lower fares that spur increasing transactions but also
a gradual decline in travel agent retail locations and the more rapid decline in STP ticket delivery locations. STP locations are unmanned ticket
printer locations rendered obsolete by e-ticketing through retail locations. Despite declining numbers of individual travel agent locations,
a 7% year-to-date growth in total sales over 2003 reveals a strong overall contribution by the travel agent and CTD distribution system to the recovering industry.
Note: ARC's current and archived monthly statistics are available at no charge on ARC's Web site.&nbap; Visit
http://www.arccorp.com/regist/index.jsp
to register for access and e-mail updates.
About ARC
ARC is the premier provider of financial settlement solutions and data and analytical services for the travel industry.
Airlines, travel agencies, corporate travel departments, railroads, and other travel suppliers process more than $60 billion
annually through ARC's world-class settlement system, making it the financial backbone of travel distribution. ARC COMPASSŪ,
the leading, trusted source for travel transaction information, powers data and analytical tools that help ARC customers make
confident business decisions. ARC is an airline-owned company that builds on values of integrity, teamwork, innovation,
cost-effectiveness, and excellence. For more information, please visit
http://www.arccorp.com.
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