Take control of your corporate travel department.
The Corporate Travel Department (CTD) program provides companies with direct access to ARC's central reporting and settlement processing systems. With the CTD program, companies can get a handle on their travel departments; yet the program is flexible, allowing for various insourcing and outsourcing options to meet individual corporate needs. A CTD program participant receives all the benefits of ARC accreditation, including an individual ARC number. By bringing operations in-house, the CTD program allows companies to better control cash flow and proprietary information.
- Electronic financial settlement through ARC, from ticket settlement to commission payment processing
- Exclusive revenue-preserving exclusive fraud prevention services and alerts
- A unique ARC number, used as an identifier by travel suppliers worldwide
- Access to more than 200 world-class ARC carriers
- No minimum air volume required
- No required time period for the ARC contract
- Online access to 39 months of ticketing data in the ARC COMPASS® database
- Streamlined, more efficient business processes with cutting-edge sales and marketing tools
- The ability to outsource nearly any function of the process
- The freedom to work with outside travel agencies
- The security of PCI compliance
- Greater transparency of your corporation's data
- A unique ARC number to direct commissions and control cash flow
- The ability to unbundle and pay only for the travel services you need
- As a prospective new participant, you will need to create a MyARC Account and submit the application online.
- To avoid delays, please complete the entire application kit before submission.
- The application fee is $3,000, which includes the annual fee of $206. There is a fee per additional approved location, as well as quarterly transaction fees.
- Upon receipt of an application, we will review it for completeness and compliance with Corporate Travel Department Reporting Agreement (CTDRA), typically within 10 days. An ARC representative will contact the preparer of the application.
- A follow-up communication will confirm the status of each application and advise the applicant of any missing information.
- ARC will make a final decision based on a review of the application and other documentation, and we will notify you of your status.
Applicants undergo ARC's rigorous approval process. Your corporate travel department must meet the following requirements to participate in ARC's CTD program:
- Your department must be located in and authorized to do business in the United States, the U.S. Virgin Islands, Puerto Rico, or American Samoa.
- You must have an IRS Employer Identification Number (EIN).
- You must provide a bond, letter of credit or cash deposit in the minimum amount of $20,000.
- Your personnel must meet the standards of Part II - 8 of the Corporate Travel Department Reporting Agreement (CTDRA), including the following:
- One person must be designated as the Management Qualifier. The Management Qualifier is a full-time employee of the agency. Additionally, the Management Qualifier exercises daily supervision of, and responsibility for, the operations of that CTD location and has the authority to make management decisions.
- One person has completed and passed the ARC Specialist exam and will represent the agency as the ARC Specialist Qualifier.
- Note: The Management Qualifier and the ARC Specialist Qualifier may be the same person.
- You must meet the ticketing security standards of Section B of the IAH. This is not applicable to an electronic office.
What is the difference between a CTD and other ARC agencies?
The CTD is intended for the purpose of purchasing carrier transportation and services for its own employees, owners, and officers (i.e. in-house travel department). This is unlike an agency that is open and accessible to the general public for the retail sale of air transportation. The Agent Reporting Agreement (ARA) governs a travel agency, and a separate Corporate Travel Department Reporting Agreement (CTDRA) governs a CTD.
Can an approved CTD operate its own branches?
Yes, once the home office of the CTD is approved the entity will be able to apply for remote branches. A branch request can be submitted online in the Accreditation Tool in MyARC.
Where can the CTD be located?
A CTD may be located on the premises of the parent company, one of its wholly owned subsidiaries, or another ARC-approved travel agency, to service the business needs of the entire organization.
What is the trade name or doing business name that I must use to identify my services?
The CTD d.b.a. or "doing business as" name can be any name that you choose, so long as it is not the same as, or misleadingly similar to, a carrier, and it is not identified as an airline office.
Are there any government, banking or association rules that might preclude us from becoming approved as a CTD?
ARC is aware of some requirements and may be able to assist with broad suggestions in this area. However, it is up to the CTD for ensuring that they are in compliance with all requisite local, state, and federal licenses required to operate the CTD from the designated location.
Must I have my ARC Specialist in place before I submit an application?
ARC requires one ARC Specialist staff at the Home Office Location, which will be responsible for any additional locations as well. The ARC Specialist must be named in the application before the application can be processed. However, that individual is not required to have already passed the ARC Specialist test at the time that the application is submitted. The proposed qualifier must pass the ARC Specialist test, and meet all other ARC requirements, before the CTD application may be approved.
How will the approved CTD be identified to the suppliers?
ARC will provide basic location information on the approved CTD to carriers and other industry suppliers who purchase ARC data. Those files will also identify the CTD as a corporate purchaser, as opposed to a travel agent who is a retail seller of travel.
What will the commission be if I am approved? Will employees of the CTD be eligible for free and reduced travel privileges?
Remuneration and other commercial arrangements are matters between the CTD and its suppliers. ARC is not involved in such matters and suggests that you contact individual suppliers directly.
Will employees of the CTD be eligible for free and reduced travel privileges?
The entire application process can take up to 90 days from the date all information is received. For a publicly held corporation, ARC requires a completed personal history form for only one corporate officer involved with the CTD.
I have heard that the CTD application process is very involved and time consuming and that I also have to provide personal information on all of our corporate officers. Is that true?
The entire application process can take up to 90 days from the date all information is received. For a publicly held corporation, ARC requires a completed Personal History Form for only one corporate officer involved with the CTD. If all required information and documentation is included with the application, the process is simple and straightforward.
Will ARC be able to assist with a transition plan as we move from our existing agency relationship to our own appointment?
ARC may be able to offer generic suggestions that can assist in a smoother transition. However, ARC is unable to assist in the specific detail agreements between the proposed CTD and the ARC agency.