My ARC Extended Outage This Weekend
As previously announced, My ARC will be unavailable for an extended outage this weekend starting Saturday, September 19, 2015 at 10:00am Eastern Daylight Time (EDT) until Monday, September 21 at 7:00am EDT. During this scheduled time, you will not be able to access My ARC or any of its tools or products, including IAR and Memo Manager.
This full system outage is necessary in order to complete a database migration and a security update. The first phase was completed the weekend of August 29th.
ARC realizes that these full system outages have an impact on your work with My ARC tools. This message is being shared with all My ARC users to allow time to plan any necessary schedule adjustments. Weekend dates were chosen to minimize the impact to My ARC users because weekends have the lowest amount of user activity. All systems are expected to be fully operational at 7:00am Monday September 21st. System access will be restored earlier if the migration can be completed sooner than Monday morning.
Your understanding and patience are appreciated as we improve and further secure ARC systems. Please share this information with others in your organization that may be impacted by these scheduled My ARC outages.