Industry Agents' Handbook Online

Subject Index (February, 2007)

Section 3 - Standard Documents and Validation Equipment

Section 3.0 - Standard Traffic Documents (January, 2007)
Section 3.2 - Standard Non-Accountable Forms (March, 2008)
Section 3.4 - Carrier-Generated Forms (April, 2004)
Section 3.6 - Procedures for Ordering and Returning Traffic Documents/Administrative Forms (April, 2007)
Section 3.8 - Validation Equipment (April, 2004)

Section 4 - Reservations

Section 4.0 - Making a Reservation (April, 2004)
Section 4.1 - Recommended Reservations Practices (April, 2004)
Section 4.2 - Individual Carrier Reservations Rules (April, 2004)
Section 4.3 - Carrier Reservations Matrix (May, 2008)
Section 4.4 - Recommended Computer Security Practices (April, 2004)

Section 5 - Ticketing

Section 5.0 - Ticketing (April, 2007)
Section 5.1 - Carrier Manual Document Acceptance Chart (June, 2008)
Section 5.14 - Automated Ticketing (June, 2008)

Section 7 - Taxes, Fees, and Charges

Section 7.0 - Taxes, Fees, and Charges (April, 2008)
Section 7.2 - U.S. Tax on Air Transportation (April, 2008)
Section 7.4 - Canadian Tax on Air Transportation Purchased in the U.S. (April, 2008)
Section 7.6 - U.S. Government Passenger Processing Fees (April, 2008)
Section 7.8 - Passenger Facility Charges (April, 2008)

Section 8 - Credit Sales

Section 11 - Interactive Agent Reporting (IAR)

Section 11.0 - General Information and Instructions (June, 2008)
Section 11.1 - Back Office Systems (BOS) Reconciliation (December, 2007)
Section 11.2 - Sales Summary and Reconciliation (November, 2007)
Section 11.3 - Federal and Legal Holidays/ARC Holiday Schedule (January, 2008)

Section 13 - Variable Remittance Options

Section 13.0 - General Description of Variable Remittance Options (April, 2004)
Section 13.2 - Examples of Forms (April, 2004)

Section 30 - ARC Bond and Irrevocable Letter of Credit Requirements and Information

Section 30.0 - General Information (February, 2008)
Section 30.2 - Calculations and Maintenance (February, 2008)
Section 30.4 - Tips (February, 2008)
Section 30.6 - Instructions to Obtain a Bond (February, 2008)
Section 30.8 - Irrevocable Letter of Credit (LOC), Certificate Letter for LOC, and Amendment to LOC Instructions (February, 2008)

Section 35 - Application Forms and How to Apply

Section 35.0 - Application Forms and Automated Processing Services (September, 2005)
Section 35.2 - ARC Application Types (September, 2005)

Section 40 - New ARC Independent Entities or Branches

Section 50 - Ticket Delivery

Section 60 - Reporting Agency Changes in Status Applications

Section 70 - Field Investigations and Fraud Prevention Program

Section 100 - Travel Agent Arbiter


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