ARC MarketPlace ARC MarketPlace offers travel agents the opportunity to generate revenue and to provide enhanced customer
service by utilizing ARC's financial reporting and settlement system technologies to process the sale of non-airline travel related products
and services. Web:www.arcmarketplace.com E-mail:arcmarketplace@arccorp.com Phone: 703-816-8003, Option 2 Fax: 703-341-1079
Bond & Bank Letter of Credit Sections 30, 30.2. 30.4, 30.6 and 30.8 of the Industry Agents' Handbook provide information on where to
obtain bonds and Letters of Credit, the pros and cons of each, ARC's calculation methods and exact replicas of the bond and Letter
of Credit forms. E-mail:bond-loc@arccorp.com Phone: 703-341-5162 Fax: 703-816-8178
Corporate Communications Publishes ARC's official communications to the industry, handles inquiries from the media, compiles and publishes
monthly statistics and processes new participating carrier applications. E-mail:corpcom@arccorp.com Phone: 703-816-8525 Fax: 703-816-8168
Customer Support Center Responds to inquiries concerning agency sales reports, completing documents, status of ticket orders, and general
questions. E-mail:csc@arccorp.com Phone: 703-816-8003
Letter of Credit Draws - Expirations & Cancellations Sections 30, 30.4 and 30.8 of the Industry Agents' Handbook provide information on where to obtain LOCs,
the advantages and disadvantages versus obtaining a bond, and an exact replica of ARC's Letter of Credit Format. E-mail:bond-loc@arccorp.com Phone: 703-816-5162 Fax: 703-816-8178
