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Worldwide Airline Data

Access to global airline ticketing data is now a reality.

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The Next Generation

The evolution of business intelligence

A few of the benefits

Direct Data Solutions helps industry professionals make strategic and tactical decisions that increase efficiencies, including sales, distribution, revenue management, and route and network planning.

Direct Data Solutions provides the travel industry with timely, accurate, cost-effective access to global airline sales data. An all-in-one source, this innovative initiative is led by Airlines Reporting Corporation (ARC) and the International Air Transport Association (IATA). The program is built on the travel agency sales data captured through ARC and IATA's financial settlement systems and ticket sales contributed by airlines participating into the program. Direct Data Solutions could not exist without airline cooperation and commitment. The world's leading airlines are actively contributing their sales data to the program, providing unprecedented visibility into both direct and indirect channel activity. Together, these sources represent the industry's most unique repository of airline sales data available.


Comprehensive.

The convenience of a unified global airline ticket sales database that can be leveraged across the enterprise.

Insightful.

Analytical capabilities to generate relevant, actionable global airline-specific data to improve both top-line and bottom-line results.

Streamlined.

The ability to free up airline IT resources in order to focus on strategic, value-added projects.

Cost-effective.

The most economical and superior airline data solution available.

The world's leading carriers are actively contributing their sales data to the program, providing unprecedented visibility into both direct and indirect channel activity. Together, these sources represent the single largest repository of airline sales data available in the market.

Product Offerings

Introducing the first one-stop shop for global airline ticketing data.

Web Tool For Carriers

The Web Tool is an interactive web-based analytics tool that gives carriers the convenience of access to Direct Data Solutions data without the labor of system integration.

Key features:
  • Out-of-the-box analytics capability with no airline IT investment
  • Convenient 24/7 online access
  • Robust query and export capabilities for analysts and other power users
  • Multiple visual display options speed data comprehension by non-technical staff
  • Optional full-market estimates available
WANT AN IN-DEPTH LOOK AT ALL DIRECT DATA SOLUTIONS OFFERS?
Discover the possibilities of global airline ticketing data.
SIGN UP FOR A PRODUCT DEMO.

Custom Reports

Global data from Direct Data Solutions is available to organizations interested in or impacted by the global air travel industry through customized reports. Data files can be tailored to individual business needs from available data within the following parameters:

  • Ticket/document (for validating/marketing carrier only)
  • Flight itinerary
  • Carrier
  • Distribution channel
  • Point-of-sale
  • Financial (Industry Average Fare)
  • Issue and travel date

Integrated Feed For Carriers

The Integrated Feed allows airlines to easily integrate data directly into their proprietary systems and data warehouses.

Key features:
  • Single-source data file containing 60 standard and nine optional data elements, including:
    • Ticket/document (for validating/marketing carrier only)
    • Flight itinerary
    • Carrier
    • Distribution channel
    • Point-of-sale
    • Financial (Industry Average Fare)
    • Issue and travel date
  • Convenient delivery options (daily or monthly)
  • Flexible output based on geographic selections (airport, country, regional, global)
  • Standardized output for seamless integration into existing carrier systems
  • Delivered in .txt format
  • Transmitted via SFTP

Partnerships

With key data from participating airlines, these partners are taking business intelligence to a higher level.

ARC and IATA are excited to announce a collaboration that will connect the travel industry through powerful data aggregated from multiple sources. Working with Diio and participating airlines, we are bringing a distinctive supply of airline ticketing sales data to the world. Direct Data Solutions has revolutionized the way industry professionals get information.

ARC
The financial backbone of the U.S. travel industry.
IATA
The global trade association for the air transport industry.
diio
Diio is data in,
intelligence out.

About Airlines Reporting Corporation (ARC)

ARC is a primary partner for the Direct Data Solutions program, including strategic program management, customer onboarding and data hosting. ARC is the financial backbone of the U.S. travel industry, enabling commerce among travel agencies, airlines and travel suppliers, and offers them secure and accurate financial settlement services. As an information provider, ARC supplies transactional data
to organizations, facilitating better business decisions through fact-based
market analyses.

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Carrier Onboarding

Welcome to Direct Data Solutions. We could not exist without you.

Direct Data Solutions maintains the principle of access based on participation. In other words, to have access to other carriers' data, a carrier must contribute and release its data to be disclosed to fellow participants.

Custom Reports for Carriers

Carriers desiring access to all available data from Direct Data Solutions must complete the following steps:

  1. Sign a Contributed Data Agreement (CDA).
  2. Contribute ticketing data and complete the data onboarding process* through ARC.
  3. Sign a Release Agreement to the CDA so that data can be included in Direct Data Solutions products.

Learn More

*For detailed information on onboarding procedures, contact your sales representative.

FAQs

Find the answers to your questions.

What is Direct Data Solutions?
Direct Data Solutions is an initiative jointly developed by ARC and IATA to provide a comprehensive, timely, high-quality and global airline ticket database that spans both direct and indirect distribution channels.
How many carriers are participating?
We are working with a broad spectrum of airlines to provide a truly global data perspective.
Why undertake such an initiative?
Our customers have expressed a need for greater insights and access to more comprehensive data sets. Direct Data Solutions is a natural response to this growing need to increase efficiencies.
Who are the current customers of Direct Data Solutions?
We do not disclose customer information.
How broad is the scope of the program?
Our goal is to deliver a single global data set that provides deep insight on a scale not offered by any other source.
Are there any legal or regulatory issues associated
with Direct Data Solutions?
ARC and IATA have developed strict data release policies taking due consideration of competition law requirements.
What about data privacy?
Direct Data Solutions does not contain any personally identifiable information on individual passengers.
What type of data is available through Direct Data Solutions?

The Direct Data Solutions file contains 60 standard and 9 optional data fields, including:

  • Ticket/Document (for validating/marketing carrier only)
  • Flight itinerary
  • Carrier
  • Fare and tax*
  • Industry average fare
  • Distribution channel
  • Point-of-sale**
  • Issue and travel dates

* For validating/marketing carrier only
** Agency identification where permitted

What is the source of the data?

Direct Data Solutions data is derived from three distinct sources:

  1. Travel agency-issued tickets processed through ARC's Area Settlement Plan (ASP)
  2. Travel agency-issued tickets processed through IATA's Billing & Settlement Plans (BSP)
  3. Tickets contributed directly by airlines (agency- and airline-issued)
Which airlines are eligible to receive data from Direct Data Solutions?

Direct Data Solutions data is available to carriers that have completed the following steps:

  1. Signed a Contributed Data Agreement (CDA)
  2. Contributed ticketing data and completed the data onboarding process through ARC
  3. Signed a Release Amendment to the CDA for data to be included in Direct Data Solutions products
  4. You can then sign a subscription agreement if you want to receive Direct Data Solutions data.
What products are available to carriers through Direct Data Solutions?

Direct Data Solutions is available to carriers through two distinct products:

  • Direct Data Solutions Integrated Feed – A raw data file that is sent directly to the carrier for integration into their data and reporting systems
  • Direct Data Solutions Web Tool – A web-based tool enabling users to generate canned reports and conduct ad-hoc analyses without having to manage or store the data directly
Can I receive a sample data file?
Yes. Sample data files containing Area Settlement Plan (ASP) data from ARC and Billing & Settlement Plan (BSP) data from IATA are available to all air carriers. Additionally, sample files containing carrier contributed data (direct and indirect channels) are available to any carrier meeting the Direct Data Solutions program eligibility requirements (see above). To request a sample file, contact your sales representative.
Can I receive trial access to the Web Tool?
Yes. Trial access to Direct Data Solutions Web Tool containing Area Settlement Plan (ASP) data from ARC and Billing & Settlement Plan (BSP) data from IATA are available to all carriers. Carrier-contributed data (direct and indirect channels) is available via web access to any carrier meeting the Direct Data Solutions program eligibility requirements (see above). To request a trial, contact your sales representative.
What is the price of Direct Data Solutions?
How frequently can I get Direct Data Solutions data?
Direct Data Solutions data is updated daily (at least two days old) and can be delivered daily or monthly.
Is Direct Data Solutions data available to non-carriers?
Yes. Direct Data Solutions data is available for purchase by non-carriers. However, the Direct Data Solutions Integrated Feed and Direct Data Solutions Web Tool products are only available to participating carrier customers.
How is Direct Data Solutions data delivered to non-carriers then?
Initially, requests for this data by non-carriers will be handled through customized reports. Over time, we plan to explore the possibility of making Direct Data Solutions data available to non-carriers through standardized products.
How is Direct Data Solutions different from existing products?
Direct Data Solutions is the only commercially available product that includes ticketing data contributed directly by airlines (including sales through direct and indirect channels), in addition to data sourced through ARC (ASP) and IATA (BSP).
Can I continue to buy data products that include only Area Settlement Plan (ASP) data from ARC or Billing & Settlement Plan (BSP) data from IATA?
Yes.
My current data subscription is up for renewal. Should I plan to change my subscription to Direct Data Solutions?
We recommend contacting your sales representative to discuss the options that would best meet your needs.
Is Direct Data Solutions data available to me?
Yes. Initially, requests for this data by non-carriers will be handled through customized reports. Over time, we will explore the possibility of making Direct Data Solutions data available to non-carriers through standardized products.
Am I subject to any of the carrier eligibility requirements in order to receive Direct Data Solutions data?
No. The eligibility requirements for carriers are related to their contribution of data.
How is Direct Data Solutions different from existing products?
Direct Data Solutions is the only commercially available product that includes ticketing data contributed directly by airlines (including sales through direct and indirect channels), in addition to data sourced through ARC (ASP) and IATA (BSP).
Can I continue to buy data products that include only Area Settlement Plan (ASP) data from ARC or Billing & Settlement Plan (BSP) data from IATA?
Yes.
What is the price of Direct Data Solutions?
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