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ARC is a premier provider of sales and settlement solutions for the travel and hospitality industry. No matter what your role in today's travel industry, ARC can offer you greater efficiency, visibility and impact on the industry.
Our Customer Care Center operates Monday - Friday during the hours below:
Travel Professionals
9:00am - 9:00pm ET (M - T)
9:00am - 7:30pm ET (W - F)
+1 703.816.8003
+1 703.816.8039
Carriers
9:00am - 8:00pm ET (M - F)
+1 703.816.8007
+1 703.816.8088
Others
9:00am - 9:00pm ET (M - T)
9:00am - 7:30pm ET (W - F)
+1 703.816.8003
+1 703.816.8039
Allan Mutén
Director - Strategic Communications
+1 703.816.8158
Kelly Quinn
Communications Analyst
+ 703.341.1092
ARC Corporate Communication
+1 703 816.8525
Twitter: ARCtalk
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As General Manager - Data and Analytics, Chuck Thackston is responsible for the growth areas of business intelligence and analytical products that leverage the data resources and depth of experience of ARC. Reporting to CEO David Collins, Mr. Thackston is also a member of the ARC Executive Board.
Mr. Thackston brings more than 20 years of technology experience to ARC and was most recently at Worldspan where he held several roles in the Product Development and Marketing areas. Prior to Worldspan, Mr. Thackston worked in the Healthcare, Airline, and Technology Services industries with experience at Sabre, EDS, and American Airlines. He holds a Bachelor of Science in Computer Science from Tennessee Technological University and an Executive MBA degree from Texas Christian University.

