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ARC is a premier provider of sales and settlement solutions for the travel and hospitality industry. No matter what your role in today's travel industry, ARC can offer you greater efficiency, visibility and impact on the industry.
Our Customer Care Center operates Monday - Friday during the hours below:
Travel Professionals
9:00am - 9:00pm ET (M - T)
9:00am - 7:30pm ET (W - F)
+1 703.816.8003
+1 703.816.8039
Carriers
9:00am - 8:00pm ET (M - F)
+1 703.816.8007
+1 703.816.8088
Others
9:00am - 9:00pm ET (M - T)
9:00am - 7:30pm ET (W - F)
+1 703.816.8003
+1 703.816.8039
Jeannine Rahe
Director - Marketing Business Intelligence
+1 703.816.8081
Kelly Quinn
Communications Analyst
+1 703.341.1092
ARC Corporate Communication
+1 703 816.8525
Twitter: ARCtalk
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As General Manager - Reporting and Settlement, Leslie Gilpatrick is responsible for ARC's core business of reporting and settlement. She reports to Vice President and General Counsel Kathi Argiropoulos, and is a member of the ARC Executive Board.
Ms. Gilpatrick has been with ARC since 1992 during which time she created a world-class Customer Support Center to service ARC's travel agents, and carrier stakeholders.
Before coming to ARC, Ms. Gilpatrick held a variety of customer service positions with several airlines including Lufthansa German Airlines, Capitol Airways, and Pan Am Shuttle.

