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ARC is a premier provider of sales and settlement solutions for the travel and hospitality industry. No matter what your role in today's travel industry, ARC can offer you greater efficiency, visibility and impact on the industry.
Our Customer Care Center operates Monday - Friday during the hours below:
Travel Professionals
9:00am - 9:00pm ET (M - T)
9:00am - 7:30pm ET (W - F)
+1 703.816.8003
+1 703.816.8039
Carriers
9:00am - 8:00pm ET (M - F)
+1 703.816.8007
+1 703.816.8088
Others
9:00am - 9:00pm ET (M - T)
9:00am - 7:30pm ET (W - F)
+1 703.816.8003
+1 703.816.8039
Jeannine Rahe
Director - Marketing Business Intelligence
+1 703.816.8081
Kelly Quinn
Communications Analyst
+1 703.341.1092
ARC Corporate Communication
+1 703 816.8525
Twitter: ARCtalk
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Mike Gilliland's responsibilities encompass employment, training and development, compensation, benefits, and Organizational Development for more than 400 employees at all ARC locations. Since joining ARC in 1998, Gilliland has managed rapid growth in ARC's employee base, and led the transformation of its talents, skills, and experience to deliver secure, electronic settlement and information services.
Gilliland joins ARC from Avery Dennison Corporation. He is a 25-year Human Resources veteran with broad experience in manufacturing companies offering business-to-business information products and services. He holds a Bachelor of Arts Degree from Lynchburg College.

