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ARC is a premier provider of sales and settlement solutions for the travel and hospitality industry. No matter what your role in today's travel industry, ARC can offer you greater efficiency, visibility and impact on the industry.
Our Customer Care Center operates Monday - Friday during the hours below:
Travel Professionals
9:00am - 9:00pm ET (M - T)
9:00am - 7:30pm ET (W - F)
+1 703.816.8003
+1 703.816.8039
Carriers
9:00am - 8:00pm ET (M - F)
+1 703.816.8007
+1 703.816.8088
Others
9:00am - 9:00pm ET (M - T)
9:00am - 7:30pm ET (W - F)
+1 703.816.8003
+1 703.816.8039
Jeannine Rahe
Director - Marketing Business Intelligence
+1 703.816.8081
Kelly Quinn
Communications Analyst
+1 703.341.1092
ARC Corporate Communication
+1 703 816.8525
Twitter: ARCtalk
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David Collins is responsible for the strategic direction and general management of ARC. He led ARC's conversion from paper-based to electronic services, delivering the benefits of improved economies and performance to ARC participants. During his tenure, ARC has grown more than 400% in personnel and facilities, and launched a program of enhanced products and services that continues today.
Even before joining ARC in 1988, Collins was a travel-industry veteran. In more than 20 years with the International Air Transport Association (IATA), he specialized in airline/travel agency relations, and established two subsidiary companies with that focus.
Collins is a Certified Travel Counselor and holds a Master of Arts degree in Economics and Law from Cambridge University.

