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ARC is a premier provider of sales and settlement solutions for the travel and hospitality industry. No matter what your role in today's travel industry, ARC can offer you greater efficiency, visibility and impact on the industry.
Our Customer Care Center operates Monday - Friday during the hours below:
Travel Professionals
9:00am - 9:00pm ET (M - T)
9:00am - 7:30pm ET (W - F)
+1 703.816.8003
+1 703.816.8039
Carriers
9:00am - 8:00pm ET (M - F)
+1 703.816.8007
+1 703.816.8088
Others
9:00am - 9:00pm ET (M - T)
9:00am - 7:30pm ET (W - F)
+1 703.816.8003
+1 703.816.8039
Jeannine Rahe
Director - Marketing Business Intelligence
+1 703.816.8081
Kelly Quinn
Communications Analyst
+1 703.341.1092
ARC Corporate Communication
+1 703 816.8525
Twitter: ARCtalk
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Randy Black, Vice President and CIO, is responsible for the architecture and operations of the Information Systems in place at ARC, as well as the strategic vision for the IS environment.
Randy joined ARC in 1996 and has more than twenty-four years experience in IT management, most of his career spent in the travel industry. Randy has a degree in Computer Science and is a regular speaker at technology conferences.
Prior to joining ARC, Randy held a variety of management roles at National Processing Company, Humana, Inc, and General Electric.

